Thank you for visiting Rumpca Services’ review page. We take a lot of pride in our customer reviews and appreciate our customers’ feedback of our services very much. Thank you for your reviews from all of us at Rumpca Services, your local Heating, Air Conditioning, Plumbing and Drain Cleaning Company in Cottage Grove, Woodbury, and surrounding Twin Cities Southeast Metro communities.
What Our Customers Say About Us
"We had a great experience with Rumpca. Jeff and the crew were great, prompt and professional. Would gladly recommend Rumpca Services."
"The replacement of the furnace and A.C. unit went smoothly. A small problem with the clearance of the furnace front access door to the closet door in front of it was remedied by moving the furnace back a half inch or so."
"Rumpca Services replaced our furnace. The salesman/estimator came on time as well as the installers. Everything went OK."
"Very pleased with our new plumbing. Afton and Josh are great!!"
"I really enjoyed working with Rumpca. They were efficient, courteous and the work product was superb! I will gladly work with them in the future."
"Rumpca did a great job - quick, precise and neat. Thorough cleanup. Pleasant folks."
"When my furnace started having sporadic problems, Rumpca was able to get out within a few hours to take a look. The technician quickly identified the problem and contacted the shop to start tracking down the part. Given that the furnace was over 30 years old, I decided to look into replacement, and Jeff stopped by a little later that same day to explain options and prices. He pointed out some other deficiencies in my set-up and agreed to address those as part of the overall bid. While I could have probably gotten some more mileage out of the old unit, it seemed to make sense to go with a new one and take care of some issues that would need to be fixed at some point anyway.At no point did I feel pressured; Jeff just gave me the straight information on a couple options and let me think it over. It's unusual for me not to shop around for something like this, but I appreciated the honest, straight-forward approach, so I went ahead with Rumpca. That was on a Thursday. The following Monday, the crew showed up at 7:30 a.m. and they were done by 1:30. Thorough, professional, efficient. It's good to know there are still people and businesses around demonstrate total integrity. I'd highly recommend Rumpca Services."
"I hired Rumpca Services to install a heat recovery ventilator in my home. When I first spoke with Jeff on the phone, his knowledge of HRVs was evident. Jeff came out to look at everything and was extremely knowledgeable and professional. He spent a good amount of time working with me on how to best install this system and the ducting and going over every question I had. The estimate I received was very detailed and clear, and the final invoice matched the estimate to the penny. I was extremely pleased with the prompt follow-up at every step of the process, the communication was excellent. The installation went very smoothly and there were no surprises. The installers were courteous, knowledgeable, and fast. They took care to protect my flooring and kept things neat. The city inspector complimented the job that the installers did. One of the best things I can say is at no point, did anyone try to up-sell me on anything. I have come to expect someone coming into my home and trying to get me to spend more money. I highly recommend Rumpca Services. Thanks!"
"I have used Rumpca's since moving into my house about 15 years ago. They do my annual furance check-up and any plumbing services that I might need. They have always been friendly, polite and efficient. So when it came time to replace my furnace, A/C and water heater, I called on them. Jeff, the estimator, explained the options available to me and pointed out that my Xcel rebates on the furnace and A/C would pay for my water heater. Yippee!!!! On the day of the install, the crew (whose names I unfortunately don't have) arrived on time, put down their floor protection mats and went to work. They were so quiet that I almost forgot they were here. They finished slightly ahead of schedule, showed me what they had done and reminded me that I needed to buy a different size of filter for this furnace. Jeff came by to answer any questions, fill out the rebate forms and pick up my check. Easy peasy. I continue to be impressed by your employees' politeness and efficiency. I will (and have) recommend you to anyone in the area who needs plumbing or heating services."
"After many years of service, we decided it was time to give our old boiler the boot. I called 5 different companies for bids; Rumpca was the first to show and the favorite from the start. It turns out that they were the most complete bid, and the price leader for the work, but even if they hadn't been the lowest, the thoroughness of their estimate made us certain there would be no surprises. The work as done was clean, well thought out and our disruption was only a day - the heat was on again within a few hours of starting, and they had re-fit EVERYTHING and refill the system before they could start it up. We're thrilled with the new system and will definitely call Rumpca for future maintenance and projects."
"Fantastic experience! True experts. I needed to run a gas line to my kitchen and it was not a very simple process- I called out three other companies who either wouldn't touch it, or wanted to wrap the gas line all the way around the outside of my house! Rumpca arrived and quickly/efficiently figured out a way to do it- and UNDER the price of the other folks. They also helped with several other items- moved two water lines, added an extra heat and return vent in my basement with ZERO damage to drywall. They are extremely intuitive and clearly know what works/doesn't work, and really do an amazing job of minimizing any extra cuts/holes in your drywall. Prices are extremely competitive and service is fantastic- they removed shoes in my house without even asking- that's bonus points in my book! Wouldn't waste my time calling anyone else again. These guys are the best in the business."
"I'm an Architect, when planning my daughter's house I couldn't think of anyone else to design and provide the mechanical system for her house. The house has an efficient gas furnace, hydronic radiant heat in the basement slab and bathrooms, domistic hot water system and heat recovery ventilation system. Since my daughter also heats with wood everything needed to work in harmony and it does. Jason and Jeff were always available for questions prior and during construction and their service was timely which was appreciated since much of the house was built over the winter. They are as good as it gets."